Event details

Explore practical AI use cases available through Microsoft Marketplace—from prebuilt AI apps and agents to AI‑powered solutions that simplify buying and deployment.

As organizations look to move from AI experimentation to real business impact, Microsoft Marketplace plays a critical role in helping customers discover, evaluate, and deploy AI apps and agents that integrate seamlessly with their Microsoft investments. In this office hours session, you will learn how Marketplace supports common business scenarios and the best practices that you can use to accelerate AI adoption while maximizing their overall cloud performance.

 

Note: Office hours for customers are typically held the last Wednesday of every month, 8:30 AM Pacific Time unless otherwise noted.

How do I participate?

Registration is not required. Add this event to your calendar, then sign in to the Tech Community and select Attend to receive reminders. Post your questions in advance, or any time during the live broadcast.

Pearl-Angeles
Updated Feb 25, 2026
marketplace customer office hours
microsoft marketplace

9 Comments

  • Pearl-Angeles's avatar
    Pearl-Angeles
    Icon for Community Manager rankCommunity Manager
    Feb 25, 2026

    Thanks for participating in this month's Microsoft Marketplace customer office hours! Below are questions and resources Kristyn and Justin covered in today's session, along with associated timestamps: 

    24:16 – Question – Are Azure Marketplace and AppSource the same thing? – answered at 24:16.

    25:23 – Question – Who was the person / talk recommended a couple minutes ago? Name I heard was Bellikoff? Could you please share a link? – answered at 25:23.


    26:14 – Question – How do I sign up to attend the CAB calls, please? – answered at 26:14.

    27:28 – Question – Does this apply for MACC (Microsoft Azure Consumption Commitment)? – answered at 27:28.


    Justin and Kristyn also encouraged the audience to connect with them on LinkedIn! You can find them at: Justin Royal and Kristyn Maddox.

  • Jade_Blackwater's avatar
    Jade_Blackwater
    Occasional Reader
    Feb 25, 2026

    Who was the person / talk recommended a couple minutes ago? Name I heard was Bellacock? Could you please share a link to the talk?

  • Terry-Brown's avatar
    Terry-Brown
    Copper Contributor
    Feb 25, 2026

    I've had a Partner Center case open since early December 2025 (case ID#2512100040009335) trying to get my logo to display on my Partner listing in the Marketplace.  For three months now the Marketplace team has been unable to get my logo updated.  Can you suggest a way to escalate this issue or next steps to get this issue resolved?  

    • Kristyn_Maddox's avatar
      Kristyn_Maddox
      Icon for Microsoft rankMicrosoft
      Feb 25, 2026

      Terry, I am taking your ticket number and sending it to an internal contact to see if we can problem solve. You should be able to manage the listing yourself in Partner Center? Are you able to access your listing details? My email is mailto:krmaddox@microsoft.com, I will be on the lookout for your mail.

  • Heather_Poulsen's avatar
    Heather_Poulsen
    Icon for Community Manager rankCommunity Manager
    Feb 25, 2026

    Welcome to this month's Customer Office Hours for Microsoft Marketplace! Today we are sharing tips on how to accelerate AI adoption with Marketplace, but we are also here to answer your questions. Please post them in the Comments at any time during today's session.