Accelerating AI adoption through Microsoft Marketplace

Event details

Explore practical AI use cases available through Microsoft Marketplace—from prebuilt AI apps and agents to AI‑powered solutions that simplify buying and deployment. As organizations look to move f...

Pearl-Angeles

Updated Feb 25, 2026

marketplace customer office hours

microsoft marketplace

Terry-Brown

Copper Contributor

Feb 25, 2026

I've had a Partner Center case open since early December 2025 (case ID#2512100040009335) trying to get my logo to display on my Partner listing in the Marketplace. For three months now the Marketplace team has been unable to get my logo updated. Can you suggest a way to escalate this issue or next steps to get this issue resolved?

Kristyn_Maddox

Microsoft

Feb 25, 2026

Terry, I am taking your ticket number and sending it to an internal contact to see if we can problem solve. You should be able to manage the listing yourself in Partner Center? Are you able to access your listing details? My email is mailto:krmaddox@microsoft.com, I will be on the lookout for your mail.