Forum Discussion

Copper Contributor

Jun 05, 2018

Word won't open on mac

Hi, For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps ar...

Martha55

Copper Contributor

May 26, 2019

Gary Hart Excel will not open after I updated it to MS Office 2016

RGomesPT

Copper Contributor

Jun 17, 2019

Hi I have a brand new Macbook Pro with the MacOs Mojave 10.14.5

I installed a fresh Office 2019 and all aplications work except Word.

When I try to open Word the icon bounces but do not open. I tried to reinstall the Office aplication but the problem persists.

Word version is 16.26

callum80
Copper Contributor
Jun 18, 2019
RGomesPT

Have you had any success in this - I have also been stuck with this issue. I have have tried multiple reinstalls with no success.
- RGomesPT
  Copper Contributor
  Jun 21, 2019
  callum80 still stucked with this problem.
  
  Would be some update or fix on Office to solve this?
  - dizzyprizzy
    Copper Contributor
    Jun 21, 2019
    Been dealing with this for weeks. Found the answer here:
    
    https://support.office.com/en-us/article/error-filename-uses-a-file-type-that-is-blocked-from-opening-in-this-version-8afc36c0-67bc-43a9-a2f4-3f0b332fef24?ui=en-US&rs=en-US&ad=US