Forum Discussion
Word won't open on mac
Hi, For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps ar...
Hi frames.
What version of office are you using?
You will need to check the the version you are using is compatible with Mojave.
Also can you please advise of the previous OS version you were using before upgrading to Mojave.
You will probably find the best solution will be to reinstall office. See previous posts in this thread for how to remove and install office.
What version of office are you using?
You will need to check the the version you are using is compatible with Mojave.
Also can you please advise of the previous OS version you were using before upgrading to Mojave.
You will probably find the best solution will be to reinstall office. See previous posts in this thread for how to remove and install office.
Sorry F James, I blame it on auto correct
I have a problem with the mojave download and word but it's kinda the opposite. I installed Mojave last Thursday on my mac desktop on which I have word and excel for Mac. A short time later I was editing a document in word and sent it to print. It closed down. I opened it again, it closed down. Then I got a message referring to the 32 bit vs 64 bit issue. I went on Microsoft and downloaded the "fix" to make my word and excel 64 bit on my mac. Works great, however, now I cannot open and Pages documents whatsoever. Every time I try to open a Pages document, I get the message, "The document "document name" couldn't be opened".
Help, what have I done??????
- Hi Sharon
Can you give the exact wording of the error.
For example "The document 'Resume.pages' could not be opened"
If the file does not have a .pages or .docx extension then Mojave is probably confused about which app it needs to use to open the file.
I have seen errors like this where the file extension has changed to .18 or similar because the file was created in an older version of pages that Apple does not support any longer.
Hope this is helpful to you - @SharonattheHip
Can you give the exact wording of the error.
For example "The document 'Resume.pages' could not be opened"
If the file does not have a .pages or .docx extension then Mojave is probably confused about which app it needs to use to open the file.
I have seen errors like this where the file extension has changed to .18 or similar because the file was created in an older version of pages that Apple does not support any longer.
Hope this is helpful to you
