Forum Discussion
Word won't open on mac
Hi, For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps ar...
Hi Julie,
Are you trying to open a document or running word from the applications folder?
It would be good to test both if you have not already.
can you advise how you are starting Word?
If you are starting from shortcut on desktop ... Try moving to trash and start from app's folder.
Hope this helps you out, please provide as much information as you can for what you have tried. For example, how, what happened, error messages.
Kind regards
Mitch
Mitch - What does it mean if you can open office apps by opening a file, but you can't open them by clicking on the app icon? I get what Julie gets when clicking app icons: bouncing icons and then they die. But when clicking on files, the associated app (i.e. Word for .doc files) does open.
- UPDATE: If you try to click "File -> New from Template..." in the Office apps...they crash instantly.
So it must be a template issue because the template screen is what is supposed to load when you launch an Office app from its icon.