Forum Discussion
Word won't open on mac
Hello
I had the same problem, what I did was the following and I was able to solve
1- Uninstall the office for mac as follows https://support.office.com/es-es/article/desinstalar-office-para-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
2- Download and install the Mac OS Mojave operating system again
and with those two steps I was able to reopen the microsoft programs
Hi Francisco. My iMac cannot upgrade past Sierra so not compatible with Mojave :-(
- francisco ernesto ochoa ariasOct 22, 2018Copper Contributor
Hello Rakesh
if you uninstall the office with the link that I shared and reinstall Sierra to see if that works for you
- Amy VidnovicNov 08, 2018Copper Contributor
Hi Rakesh and Francisco,
Firstly thank you so much Francisco for identifying this link! I wanted to also supply the English version of the link as another resource: https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
I wanted to let you know that this solution worked for me and I didn't even have to uninstall Sierra, just Office 365. I hope this solution works for you because I literally spent 8+hours trying to fix it.
Thank you, thank you, thank you so much again for your help!!
- paulinepsNov 27, 2018Copper Contributor
THIS IS THE METHOD TO FIX THIS MAJOR SCREW UP!
follow the instructions. then reinstall. word launched perfectly. let's see if it stays launched.
thank you!!!