Forum Discussion
Word won't open on mac
Fix= Before opening Any Office program:
1 Turn off wifi
2. Open Office program
3. turn wifi back on.
It's the only thing that's worked for me. Now my chrome is doing the same thing, nd this fix works for that as well.
- liam2018Dec 03, 2018Copper Contributor
Turning Wifi off before opening Word did solve the problem for me, and now I'll try to figure out what the real issue is. Thank you!
- merswansonDec 05, 2018Copper Contributor
I had this problem with powerpoint so I reinstalled 365, then every office app wouldn't open unless I opened a file. I spent hours on searching for the answer and found this worked:
I opened word with a file (opened a word document I had saved)
Clicked on Word then preferences
then general
then unclicked the check on show document gallery when opening word
It fixed the issue for me.
I tried this with wifi off, but it may work either way. Hope that helps.
- Rakesh HarribhaiSep 20, 2018Copper Contributor
Hi Rochel. My Mac is not connected to a fixed line and not the Wifi. It will be a pain to disconnect it every time I have to open an office app but will try that. Problem is that this happens intermittently. Where are the brains trust of Microsoft and Mac. There are over 2000 views of the original post
- Rochel Tehila IsraelskySep 20, 2018Copper Contributor
Hi Rakesh,
Oh my, yes I can see that would be annoying. It seems they've dropped the ball on this one. I've had this issue for months and clearly lots of other people as well. I saw in another thread that the new update should've included a fix, but after updating, I was sadly disappointed.