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Julie null's avatar
Julie null
Copper Contributor
Jun 05, 2018

Word won't open on mac

Hi, For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps ar...
Savannah Bartel's avatar
Savannah Bartel
Copper Contributor
Sep 11, 2018

Hi Julie,

 

This is a persistent problem for me too. No matter what updates I make, I have trouble getting Word and Excel to open. It takes a good hour to get them running sometimes. It's been going on for half a year now, and I can't find a solution besides never buying a mac ever again. 

  • Claudiaj301's avatar
    Claudiaj301
    Copper Contributor
    Feb 15, 2021

    Savannah Bartel I bought a copy of MS Word about 10 years ago.  It's been working fine on the few occasions I need to use it. I upgraded to Big Sur recently and now am totally unable to launch MS Word.

    Any suggestions?

    I tried several of the suggestions to an earlier comment and nothing worked.

    I will try to attach a copy of the error message I receive. I tried clicking on "Restore..." and it does not work. It wants me to use Word 365 which is a total waste of money for me.

    TIA

  • Rochel Tehila Israelsky's avatar
    Rochel Tehila Israelsky
    Copper Contributor
    Sep 12, 2018

    Fix= Before opening Any Office program:

    1 Turn off wifi

    2. Open Office program 

    3. turn wifi back on. 

    It's the only thing that's worked for me. Now my chrome is doing the same thing, nd this fix works for that as well. 

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