Forum Discussion

sucisan's avatar
sucisan
Copper Contributor
Mar 11, 2024

Word-trascription online stops at 94%

Isn't that the first time that happens, when we have the final solution?

1 Reply

  • NolanStorm's avatar
    NolanStorm
    Iron Contributor

    1. Check network connection: Make sure your network connection is stable and fast enough.
    Try switching to another network (mobile hotspot to troubleshoot network problems.)
    2. Check the file size and format: Make sure the audio file size does not exceed the limit for online transcription in Word (usually 300MB) Make sure the audio file format is supported (e.g. MP3, WAV, M4A, etc.).
    3. Re-upload the file: Delete the currently uploaded file, re-upload the audio file and try to transcribe it again.
    4. Update Microsoft Word: Open Microsoft Word and click on “File” > “Account”.
    Under “Product Information”, click “Update Options” > “Update Now”.
    Make sure Word is the latest version.
    5. Try another device or browser: If the problem occurs on a specific device or browser, try using the Word Online Transcription feature on another device or browser.
    6. Check browser extensions and settings: Disable browser extensions (ad blockers) that may be interfering with the transcription process Clear your browser cache and cookies and try again.
    7. Use other transcription tools: If the problem persists, try using other online transcription tools (Otter.ai, Google Docs voice input, etc.).