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Peter_Geelen's avatar
Peter_Geelen
Steel Contributor
Oct 16, 2022

Word translator stopped working

Hello all,   since a few days, the Translator tool in Word stopped working, when selecting the translate option of a part of text, the Translator window opens in Word, but does not render the langu...
Balanar777's avatar
Balanar777
Copper Contributor
Sep 12, 2023

-> Peter_Geelen 

... some year's later... found the solution

Got it fixed.

 

I went into the registry. Then to HKEY_CURRENT_USER -> SOFTWARE -> Microsoft -> Office.  Renamed the office folder to office.old.

Then closed and re-opened word and after that translation worked with no issues.

AlexandreP_74's avatar
AlexandreP_74
Copper Contributor
Oct 04, 2023

Hi, thanks for the solution.Balanar777 

For those who would like to avoid deleting all the key/folder causing a reset of all Office Apps.
I have found that it is related to this key/folder only (16.0 if your Office pack is recent one):
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentConfigs

  • Mark_Destreel's avatar
    Mark_Destreel
    Copper Contributor
    Oct 13, 2023

    That worked but the error returned when closing and reopening Word.
    What fixed it for us was deleting this key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\WEF\SolutionPackages

    Not sure what it does though.

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