Forum Discussion
Rex_Beerfisher
Mar 23, 2024Copper Contributor
Word problem losing a file, completely
On 22/3/24 at about 5pm, Iwas working on a Word file , when suddenly the screen flicked to something different, and Word closed (by itself). The file on screen was totally corrupted, onlyjas been tot...
WorkableBat5816
Mar 23, 2024Copper Contributor
Was this a blank document you created? Or was it from a website?
Rex_Beerfisher
Mar 23, 2024Copper Contributor
It was created totally by me, over about 5 months. WorkableBat5816
- Rex_BeerfisherMar 23, 2024Copper ContributorAnother thing - I asked the MS support person ... is it caused by a software fault. She didnt reply to that....said "we wont charge you for any help" ...
- WorkableBat5816Mar 23, 2024Copper Contributor
That's probably how you lost it... Make sure you save your documents... just in case if that happens again! I may not know much about Microsoft apps, or how to help the community, but I can give a few tips and/or tricks! I hope I answered your question...
- Rex_BeerfisherMar 23, 2024Copper ContributorSorry I dont follow - if auto-save was not on, how could it have been saved (as I didnt save it) . Further, why did it become corrupted? And - why did Word immeditelay close?
- Rex_BeerfisherMar 23, 2024Copper ContributorGood thought - I didnt set auto-save.
- WorkableBat5816Mar 23, 2024Copper ContributorWas it on autosave minutes before it flickered? Or was it either On just before it did/Off completely?