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Razvan95's avatar
Razvan95
Copper Contributor
Jun 20, 2024

Word printing problem

Hello,

 

I have a problem with printing documents in Word. I have an invoice that also contains the company logo and lines. In word everything is fine but after I print the document, the lines and that image are not printed.

 

I have attached 2 images: 1 from word, 1 after printing.

 

What happened in particular that I only have this problem since yesterday?

 

Thank you!

 

 

  • lihartog's avatar
    lihartog
    Copper Contributor

    Razvan95 

     

    I cannot print any images contained in a MS Word document regardless to which printer I send it, and even using Adobe Acrobat. This is happening to all PC's in my office running Windows 10 (4 machines) and the build version of Word is 2604. It does not affect Excel or Outlook.

     

    Clearly there is a serious bug.

  • SimonF345's avatar
    SimonF345
    Copper Contributor
    Same problem here, we have 20 odd users with the same. A handful of users it doesn't occur with. Its only started today but interestingly Office is setup not to update automatically we are still running Version 2404 Build 16.0.17531.20152 (which is much older than yesterday's update)!
  • Razvan95's avatar
    Razvan95
    Copper Contributor
    Hello,

    The bug has been fixed by Microsoft Teams.

    Thank you!

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