Forum Discussion
Word Online (Web version) auto deletes text
The mobile apps are fine if you are using your phone traditionally. However, when productivity is actually needed some (like myself) use the phone in DEX mode (desktop like environment. When using the mobile apps in this mode where you can use an actual keyboard and mouse, they are REALLY bad because it is only optimized for touch and makes it a huge pain to use. The web version , however, is optimized for keyboard and mouse. But the issues described above pop up becaise the web versions aren't domt like mobile browsers even when you request the desktop mode. Kind of sucks from a company that wants to move products to cloud versions.
At a guess, the desktop apps (Windows or Mac) will remain superior to all other versions for quite a long time.
You can post feedback for Microsoft using the portal at https://feedbackportal.microsoft.com/feedback .
This isn't a valid answer. Feedback has been provided AND this post has been made.
Microsoft needs to address this.
[---] Feedback has been provided AND this post has been made.
Microsoft needs to address this.
The response to which you replied was intended for a different user. As you may already know, posting in the forum does not automatically alert Microsoft.
The fact is: Microsoft is well aware of this issue. I’ve personally reported it through multiple channels over the past two years. I used this forum, the official feedback option on Word Online, and even filed a complaint on my country’s consumer platform, which led me to a de-escalation specialist. I worked with them to extensively replicate the problem, and they assured me it had been reported to the relevant team. Yet, two years have passed since I first encountered this issue. It’s hard to believe any action is being taken after all this time. It feels like they’re simply ignoring it.
