Forum Discussion

Brass Contributor

Dec 23, 2022

Word Online (Web version) auto deletes text

When typing on Word online (web version) using a mobile device (Galaxy S22 Ultra, Tab S8 Ultra, iPad Pro (M1), etc) Word will randomly start deleting all of the text typed. For example, you start typ...

GabrielGon

Copper Contributor

Jan 06, 2023

I have the same problem sice a month or so. This wasn´t an issue at all.

Have you found a way to fix it? Word online has been very unreliable on mobile and the Android app won´t let you select text with a mouse. What a joke.

oliveiram10
Brass Contributor
Jan 06, 2023
GabrielGon Unfortunately I have not found a way to fix it, other than reverting to using my PC to work on Word documents... I sure wish Microsoft would do something about it.
- cdelecole
  Copper Contributor
  Jan 28, 2025
  It is a real pitty Microsoft is not moving a single finger about this ...
  We are talking about MS Office online on a tablet .... which is widely used over the world
  - Stefan_Blom
    MVP
    Jan 28, 2025
    cdelecole
    
    Make sure that you report this directly to Microsoft, for example at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472. The developers do not read posts in the forum.
    
    While several users appear to be affected by the issue, it doesn't happen for all users. Personally, I do not see the issue. That is why it is even more important that you report it, providing relevant details.