Forum Discussion
Word online - Tranlslate option not available for all users
We are also on E5 and have the option to Translate, although we aren't in classic like you are.
If it's missing, maybe try from within the online app (like Word), go to Insert > Office Add-ins and see if Translator is shown under My Add-ins. If it isn't, in the same window, click onto Store, search for Translator and add.
It should now be available from within the Online app under Insert > Office Add-ins.
See if that helps?
In terms of a more technical explanation around what's happening, I'm not versed on it so I can't speak to that. The end-user experience is my specialty.
Best wishes
Damien
- EricDefermMar 18, 2019Steel Contributor
Hi Damien_Rosario , tx for your quick response. We've checked the availability of the Translator app (Is it the same as I/t screenshot or is there still another one?), even w/t Translator add-in installed (showing up in OWA & Outlook), the Translator option is not present in Word Online when opening documents in read mode (which is the case if you don't have editor rights for that doc). Brgds, Eric
- Damien_RosarioMar 18, 2019Silver Contributor
Ah ok if that's the scenario that's a different thing.
Translator is awesome though, very handy and not bad!
Hope it all works out for you guys.
Cheers
Damien