Forum Discussion
Word Mail Merge Suddenly Broken
- JohnRCApr 04, 2022Copper Contributor
Doug_Robbins_Word_MVP ashuwith
I'm not receiving notifications of responses to my posts from this website. Apologies for the delay.
I fixed it by gradually replacing everything from backups (i.e. Data Source, Merge Header docs, etc.). I think things got fixed when I replaced Normal.dotm with an earlier version.
I have asked this before a couple of times, but it does 'seem' like things get broken shortly after updating Office apps. I've never received a response as to how to confirm dates of said updates or how to roll back to earlier versions.
Of course, I'd very much like to know if upgrades are modifying (corrupting) my Normal.dotm or any other FILE. I think MS would like to know as well and if it's the case, I hope they stop doing it!!!!!!
- Apr 05, 2022I do not think that the updating of Office would have anything to do with the issue.
However, without a copy of the files that you are using, it is not possible to provide any assistance.- JohnRCApr 08, 2022Copper ContributorThanks for your time, Doug.
Do you happen to know of a way looking up the dates of the most recent updates?
Cheers.
- Apr 01, 2022Can you upload a copy of the data source so that we can investigate the issue.