Forum Discussion
MattD94
Sep 03, 2023Copper Contributor
Word doesn't open a second time
Bit of an odd one that I've not come across before, but on my fiancees laptop when opening word (or any office application) the first time it works fine, but if you close it and go to open it again then nothing happens. You get the little spinning circle as if it's working on something but then nothing opens, and as far as I can see it's not opened in the background.
It's Microsoft office home and student 2021 version, I've run the latest updates so that can't be it, just wondering if anyone has seen this before and knows how to solve it?
Thanks on advance,
Matt
Do you see this happening consistently? At any time if you successfully start Word and exit, it won't start again?
- MattD94Copper Contributor
I can't say with complete certainty that it is every time, but consistently enough that it is noticeable and frustrating. The only way I've found to get word to open again is to restart the laptop, then word will open again.
Does Word run normally if you start it in application Safe mode? See https://support.microsoft.com/en-gb/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f4b-4afb-a453-528af4f7ac72.