Forum Discussion
Word crashing on Remote Desktop Server (for only one user, on one specific file)
See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:
https://support.microsoft.com/en-us/kb/921541
fore, see the Article “Why do I get a "stopped working message when I start my Office application at:
Or
https://support.microsoft.com/en-us/kb/3091375
If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:
http://support.microsoft.com/kb/2739501
saving it to your computer and then running it.
Then, after re-starting your computer, reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.
BEFORE REMOVING THE OFFICE INSTALLATION, MAKE SURE THAT YOU ARE ABLE TO LOG INTO YOUR ACCOUNT AND THAT OFFICE IS ASSOCIATED WITH IT!