Forum Discussion
Word crashes when Add-In attaches a template
This is a user-to-user support forum.
Microsoft is not hearing about your problems from what you post here. You are discussing a problem with your fellow users here. We can give good advice about how to work with Word as it is and give suggestions for making it work properly. Such troubleshooting, advice, and suggestions may be exactly what you need.
If you want to send a message to Microsoft, though, designers and their supervisors do see feedback. (You will almost certainly not get a direct response to that feedback but they do see it.)
Here is more about that:
I suggest using the public feedback portal so other users can see your feedback, comment and vote. If you want, you can post the URL of your feedback with your question here to lead others with the same problem to your feedback. Be the “squeaky wheel” that gets fixed!