Forum Discussion
ThomWdUser
Jun 30, 2026Copper Contributor
Word count dropped but the number of words hasn't changed
Dear All Please help with this problem. I’ve been working on a document for months. It's about 95,700 words. Two days ago, the count dropped by about 700 words. The same thing had happened in two o...
henry_collins
Jul 02, 2026Tin Contributor
That sounds more like a Word word count display issue than actual content being lost, especially since Microsoft Online shows the correct count. try forcing Word to recalculate by selecting the entire document and updating fields (F9), then save it as a new .docx file. If the count is still wrong, try disabling add ins and opening Word in Safe Mode to rule out an add-in causing the problem.