Forum Discussion
Word attachments open as a PDF
Hello... When I open a Word (docx) email attachment from various senders in a particular organization the attachment is converted to a PDF and viewed in Adobe Acrobat (which opens as the default app for PDF files). I open the document by clicking on it as a listed attachment in the email program I use.
However, when I open a Word (docx) email attachment from a sender *outside* of that organization the attachment remains as a Word document and is quickly opened/viewed in Word for reading, editing, etc.
If I receive a Word (docx) email attachment from a sender in that organization but save the document to my desktop and then open it (by clicking on the document) the document will correctly open in Word.
My challenge is in finding/fixing why some Word (docx) email attachments open as they should in Word while others (only) from a particular organization do not although they will open in Word once they are saved. Thoughts? Thank you.
HIi StephenB427 .Yeah even I am facing the same issue.
Infact when a user shares a word file on sharepoint the same word file is opening fine for other users but for only one user the word file opens as pdf.I have checked the default apps.association all is fine.
Your description indicates that the document in question is displayed in Reading view rather than in Editing view. In that case, try switching views from the top of the page in Word Online.
If you download a copy of an online document from the SharePoint environment, are you then able to open it for editing in your locally installed version of Word?
- Hi,I have tried but I do not see any option to open in editable word. The file is shared between team members , so that it should directly open in word to do the changes collaboratively.Yes when I download on my PC , and open it opens in word. But If I make any changes It will be my local separate copy of that document. And it beats the purpose of collaborative work.
