Forum Discussion
Word 2019 spontaneously corrupts all other open Word files
I think you may have the solution here!
When I checked, I was more than surprised to find a 32-bit version of Office on my computer.
Since I bought and installed the 64-bit version of Office 2019 about four years ago for my 64-bit computer, it has worked great. When I had a few glitches in some docs late last Fall, I ran the online repair function; I was surprised to see that the proposed fix was for MS to download a fresh copy of Office. But, at no cost, and all up-to-date, I thought it would be good. Carry on...
It seems that the download then...for which I had no choices available...was a 32-bit version. After that, all of these massive doc corruption issues started, and grew. When I used the repair tool a couple more times, a couple more 32-bit versions were automatically installed. Not imagining MS would replace 64-bit with 32-bit, I never checked.
Until last night...thanks to Doug. There it was: 32-bit.
So, when I ran the automatic repair download again last night, the same thing happened. I ran it again, still 32-bit. So, I was up half the night trying to download a 64-bit version of Office 2019. I finally got it to happen, but it wasn't easy...probably because MS wants us all to install Office 365 instead.
Anyhow: I now have my 64-bit Office Suite back. We'll see how it goes, but my feeling is that the spontaneous corruption problem will now be a thing of the past. I'll try it for a while, and will report back.
Now what needs to be repaired, it seems, is the Office repair tool itself!
Hey kbird1950 ,
This got me thinking: I had some weird issues since Xmas until two days ago. I couldn't import styles, upgrade styles, create styles, save numlists, Autosave didn't work though it said "file saved", almost every day I lost 3-4 hours of work.
I asked for reinstall of Office, but each time they did was 'repair'. Until I finally got to someone who actually REINSTALLED the Office. Uninstalled previous version/fix attempts, installed a new one.
Puff, all issues gone.
I do prefer to have 64-bit on a 64-bit machine, but I have no say in my work environment. There I have the 64-bit/32-bit mix, and it works (well, until it doesn't). Whatever helps is what you need.
I will be glad for you if it helps! Lenka