Forum Discussion

Brass Contributor

Jan 03, 2022

Word 2019 spontaneously corrupts all other open Word files

So, recently, my Word 2019 software has been exhibiting a serious problem: when I have files open, and am typing in one of them, all of a sudden this entire file will go corrupt. That is: all the t...

MVP

Jan 07, 2022

Yes, for display issues, updating the video driver is recommended, even if the symptoms are not present in all applications. Of course, there are no guarantees that it will work in this particular situation.

Brass Contributor

Jan 09, 2022

Thanks, Stephan...a thorough check shows that my video driver, and all other drivers, are current and up-to-date. I do use "automatic update", so everything is current for my entire PC.

kbird1950
Brass Contributor
Jan 10, 2022
kbird1950 And so, Stefan, after all of the updates, and malware scans, and re-installs, etc., the nasty problem just occurred again. I finally remembered to take a screen-shot of the mess it leaves...must have been too upset the previous times to remember to do so. Here it is [attached]; it was a beautiful document, just a few seconds before.

Anyone else that has any thoughts on this, please jump in...Thanks!
- Lenka_Kerumova
  Iron Contributor
  Jan 10, 2022
  Hi kbird1950
  like I wrote - the BIOS update helped me. Even though I had one occurence after that, it was that single time, and I haven't experienced the issue anymore.
  - kbird1950
    Brass Contributor
    Jan 11, 2022
    Thanks, Lenka...so, I've just updated everything; I now have the most current drivers, BIOS, everything. I've scanned for malware...nothing. I have a fresh install of MS Office. So, we'll see if your theory is correct 🙂
    
    I have to think, however, if your BIOS update was the cure, then it couldn't have happened again afterwards...even 1 time. But, some things are stranger than reality...especially with Office!