Forum Discussion
Word 2019 spontaneously corrupts all other open Word files
I doubt it could hurt...but, just curious if this is speculation, or if updating has previously worked to fix a similar issue with MS Office.
Yes, for display issues, updating the video driver is recommended, even if the symptoms are not present in all applications. Of course, there are no guarantees that it will work in this particular situation.
- kbird1950Jan 09, 2022Brass ContributorThanks, Stephan...a thorough check shows that my video driver, and all other drivers, are current and up-to-date. I do use "automatic update", so everything is current for my entire PC.
- kbird1950Jan 10, 2022Brass Contributor
kbird1950 And so, Stefan, after all of the updates, and malware scans, and re-installs, etc., the nasty problem just occurred again. I finally remembered to take a screen-shot of the mess it leaves...must have been too upset the previous times to remember to do so. Here it is [attached]; it was a beautiful document, just a few seconds before.
Anyone else that has any thoughts on this, please jump in...Thanks!
- Lenka_KerumovaJan 10, 2022Iron Contributor
Hi kbird1950
like I wrote - the BIOS update helped me. Even though I had one occurence after that, it was that single time, and I haven't experienced the issue anymore.