Forum Discussion
kbird1950
Jan 04, 2022Copper Contributor
Word 2019 spontaneously corrupts all other open Word files
So, recently, my Word 2019 software has been exhibiting a serious problem: when I have files open, and am typing in one of them, all of a sudden this entire file will go corrupt. That is: all the t...
Stefan_Blom
Jan 04, 2022MVP
Based on your description, this appears to be an issue with the user interface rather than with the files themselves, that is, there is no permanent damage to the files.
Assuming that you are running 64 bit Windows, ensure that you have also installed 64 bit Office. There have been multiple reports of a "broken" user interface in 32 bit Office running under 64 bit Windows. To change the "bit-ness" of Office, you have to uninstall and reinstall.
kbird1950
Jan 04, 2022Copper Contributor
Thanks, Stefan...I appreciate the thought; but, both my Windows and Office are 64-bit versions.
And: they all ran perfectly together for at least 2 years. I'm guessing...only guessing...that I have acquired some kind of malware that none of my security software recognizes.
And: they all ran perfectly together for at least 2 years. I'm guessing...only guessing...that I have acquired some kind of malware that none of my security software recognizes.
- Stefan_BlomJan 07, 2022MVP
- kbird1950Jan 07, 2022Copper ContributorThanks for the suggestion, Stefan...but: has this been tried before? If so, did it bring about a solution? Knowing that no other programs on my computer were affected with this corruption issue, is there something special about MS Office which would require this update?
I doubt it could hurt...but, just curious if this is speculation, or if updating has previously worked to fix a similar issue with MS Office.- Stefan_BlomJan 07, 2022MVP
Yes, for display issues, updating the video driver is recommended, even if the symptoms are not present in all applications. Of course, there are no guarantees that it will work in this particular situation.