Forum Discussion
Th3Jagi
Mar 03, 2022Copper Contributor
What does ForceShellExecute?
Hi guys, we got that error, where you can't open a certain link from a word document. The solution might be to set the registry key "ForceShellExecute". What exactly does this setting? Are there...
Mar 04, 2022
What version of Office are you using? Does the issue affect all links in all documents, or just links or just one link in a particular document? Do you get an error when you use CTRL+Click on a Link or does nothing happen? Sometimes I find it is necessary to use CTRL+Click twice on some links.
Try running an On-line repair of the Office installation as detailed in the Knowledge Base article at:
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US
Try running an On-line repair of the Office installation as detailed in the Knowledge Base article at:
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US
- Th3JagiMar 04, 2022Copper ContributorHi,
we're using Microsoft Office 2016. So far it affects Word-Documents as well as Excel-Documents. The weird thing is, that it only affects websites with .asp ending.
The error message says: Unable to open: example.com. Cannot download the information you requested. Copying the link inside the browser manually does work. Exporting the Word file into a pdf is another workaround to get that link working.
I tried the On-line repair, but that didn't fix the problem.- Mar 04, 2022Can you provide examples of the links with which you have the problem?
- Th3JagiMar 04, 2022Copper ContributorYeah, it refers to a site of our government: https://www.berlin.de/ba-mitte/politik-und-verwaltung/bezirksverordnetenversammlung/online/vo040.asp