Forum Discussion
dzinnbauer
Aug 18, 2024Copper Contributor
weird word double crash
Hi, I try to open older docx files and word (office 365) shows the file for two seconds, then shuts down and reloads. Sometimes it does this even twice. Safe mode does not make any difference. I ha...
Aug 19, 2024
dzinnbauer You mention that the problem occurs with older documents. Can we assume that it does not happen with newer documents?
Also, what do you mean by older documents? Do you mean .doc rather that .docx?