Forum Discussion
agmathis
Feb 28, 2023Copper Contributor
Unreadable content error message
People at my organization work with a lot of templates. We have not had problems with the templates until recently. Now, files sporadically give an "unreadable" content error. (See photos below, with...
MichelleKennedyInk
Copper Contributor
agmathis I have just run into the same type of error and I've found the culprit in my case: a Picture Content Control in the Header. Once I remove it, the error goes away. Now I just have to figure out how to get the picture in the Header without using a Content Control I guess. Good luck with your templates!
pwnvds
Jun 27, 2024Copper Contributor
MichelleKennedyInk You are my hero. The cause of the error was slightly different for me but your suggestion led me to the answer. In my case it was an issue with Quickparts/Document Property fields, which seem to operate similarly to the Picture Content Control function. I deleted the fields and just inserted regular text, saved, and the issue resolved.