Forum Discussion
STeveF48
Jun 12, 2020Copper Contributor
The index in my Word document has duplicate entries
I'm trying to index a 243 page document. I selected words that I would like to appear in the index, then presses Alt Shift X to create an index entry field, then Mark All to index every occurrence o...
STeveF48
Jun 12, 2020Copper Contributor
BTW
I have contacted MS Support, but they couldn't help. Repaired Office 365 twice (local and online), recreated the index too many times to count
I have contacted MS Support, but they couldn't help. Repaired Office 365 twice (local and online), recreated the index too many times to count
- hansleroyJun 13, 2020Iron Contributor
Hi STeveF48
Strange and frustrating, indeed.
I find a very old thread about something similar - but no real solution (beyond editing the INDEX field).
What I'd try is to make hidden characters visible (Ctrl+8)) and then find (Ctrl+F) through all XE entries to see if you see something strange. My first idea is trailing or leading spaces...
Kind regards
Hans
- STeveF48Jun 16, 2020Copper ContributorThanks for trying to help.First, all of the entries were created by using "Mark All" when I inserted index marks, so there should not have been any variations.Second: I had a problem, as detailed in my other post, with searching for hidden text. It was only on one PC, so On the other one I Searched/replaced all possible variations of XE “Castles:Deal”. I.e. Starting with a space, or ending with one.Third, There are about 120 lines where the main entry is Castles and the sub-entry is Deal, that's 12 varieties of each letter in Castles:Deal.Fourth: I don't know how to explain the sorting of the entries, I've copied them all into a plain text file.Some entries are correct, which makes this so much weirder.Thanks againSteve
- katherine_backlerOct 01, 2024Copper ContributorHello. This problem is happening to me too. The microsoft support agent could not fix it. Was there a fix in the end? Thank you!