Forum Discussion
Templates in Word Startup Folder are not loading
We figured out one of the issues we were having. WE are going to work with the affected users to customize the Startup Folder location and see if that resolves their problems.
There is probably a Group Policy setting on your Office installation that has “Disabled UI extending from documents and templates” and you will need to have your IT people change that setting for which additional information can be seen at:
https://admx.help/?Category=Office2016&Policy=office16.Office.Microsoft.Policies.Windows::L_NoExtensibilityCustomizationFromDocumentPolicy
Based on information from
https://getadmx.com/HKCU/software/policies/microsoft/office/16.0/common/toolbars/word
if that policy is set, you will probably see the following Registry Setting
Disable UI extending from documents and templates
HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\toolbars\word\noextensibilitycustomizationfromdocument
If so, change the setting from 1 to 0
This assumes that you can get access to the registry, which will require Administrator privileges.
