Forum Discussion

Angela McGhin's avatar
Angela McGhin
Brass Contributor
May 21, 2019

Switching off comment notifications in word documents

Hi - is it possible to turn off email notifications for replies to comments in a word document? We seem to get a notification about new comments every time the document is saved, and as Word autosave...
Randi_Prieur's avatar
Randi_Prieur
Copper Contributor

Hi Angela McGhin

 

I don't suppose you have come across a way to turn off the email notifications? We are having the same issue and it is crazy to get so many email notifications when replying to a document with many comments. 

 

Thanks,

Randi

Paul Chapman's avatar
Paul Chapman
Iron Contributor
Jul 29, 2019

Randi_PrieurThis is still an issue for us as well, and still something I am finding it impossible to find documentation about (although I may just be looking in the wrong place). I have been doing some tests again today and I've attached the document I've come up with that describes how I think comments and replies work. Happy to hear if I have this wrong from anyone here...

  • KHinrichsen11's avatar
    KHinrichsen11
    Copper Contributor
    Mar 02, 2020

    Hi Paul Chapman, Angela McGhin and Randi_Prieur ,

    This same issue is now occurring in my department. Did you all ever find a resolution and/or has anyone from Microsoft weighed in yet? The individual user going in to adjust their notification settings can't be the only answer, especially for large organizations. Please let me know if you have come across anything.

Resources