Forum Discussion
Angela McGhin
May 21, 2019Brass Contributor
Switching off comment notifications in word documents
Hi - is it possible to turn off email notifications for replies to comments in a word document? We seem to get a notification about new comments every time the document is saved, and as Word autosave...
Von Zantua
Mar 06, 2020Copper Contributor
Angela McGhin, did you hear anything from Microsoft about this? Our users started getting emails 2 weeks ago and it's too much emails just on commenting.
- Kory HirakMar 11, 2020Copper Contributor
I think what you want is to turn off the email notifications in OneDrive.
- From the gear in you OneDrive account (online) select OneDrive Settings
- The Notifications Settings open - all are on by default. Slide the toggle to off for "Email notifications when other reply to your comments"
I have had my users (who collaborate and use comments in Word docs) do this and have not heard from them if that was the solution to stop the notification emails but it seems like it would be.
Smiles, Kory
- Slavi1805May 12, 2021Copper ContributorThis unfortunately, for whatever reason, did not work for my team.
- Brett WilliamsJun 03, 2021Brass ContributorHello, we have not yet enabled OneDrive in our org so cannot try the suggested solution above. Does anybody know if there is another way to stop these email notifications? Thanks
- CDM41Mar 01, 2021Copper Contributor
Kory Hirak This worked - thanks very much!
- avillanoFeb 16, 2021Copper Contributor
Kory Hirak Are these the two notification settings you can change to modify email frequency from @mentions?
- Kory HirakJun 03, 2021Copper ContributorI don't believe this has a "frequency" option, it is on or off. TEAMS is the only application that the settings for @ mention has a frequency that I have noticed.