Forum Discussion
Right side of page missing in microsoft word
Hello, I really need help figuring out this problem. My document is 18x24 and when in Print Layout view, the right two inches of the page are not visible. When I center items to the page, it centers them to what is visible, as if the document is 18x22. When I open the document in Print Preview, it shows the full size. (You can see in the images I attached that the visible page in Print Layout is a different size than what appears in Print Preview). Please help! I have tried Design>Page Borders>Options> and then changing the "Measure from" drop down to "text," but it doesn't help. (I've also noticed that when I do this, it doesn't actually save any of these changes when I go back into the Page Borders menu).
Hello DanaH40 ,
I am not sure I fully understand your issue - is it the Print Preview that doesn't work for you or the printing, or the Print Layout? Or is the page border not showing?
I can only assume and guess that it is the paper size that doesn't agree with what is shown/printed.
Have you created the new paper size? (Layout → Size).
The Page Border menu is about drawing a line around page, not about size. Please add some details. Thank you.
Thanks for your reply. The problem is with the page size in Print Layout. You are correct – the paper size that shows up while I am working in the document is not the same as the paper size in page setup and print preview.
I used File>Page Setup>Manage custom sizes to create a custom size: 18x24. I have tried creating new documents of the same size and have had the same problem. What happens is the page in Print Layout is not 18x24. However, when I go to Print preview, the page is indeed 18x24 (it seems about two inches are cut off the right side). Are the screenshots that I attached helpful?
Please let me know if you need any other details from me
In Word, the Print Layout view doesn't really show the correct size of a document. For example, if you set the zoom to 100%, you still won't get the actual (printed) size (although the proportions should be correct).
What you can do is post feedback for Microsoft (see https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11?ui=en-US&rs=en-US&ad=US#platform=macOS).
