Forum Discussion
JS333
Jan 01, 2023Copper Contributor
Reserved by author
I created a doc and put on a password. When I try to open it, first it asks for my password. After I put it in, it gives me a SECOND window that says the document is “reserved by [someone I worked wi...
JS333
Jan 02, 2023Copper Contributor
Thanks for your help with this. I found the file when I did a spotlight search. But it doesn't show up in any other way. So I can't seem to delete it.
Also, what's this all about anyway?
Stefan_Blom
Jan 03, 2023MVP
I am running Word for Windows myself, so I can't provide any detailed instructions for Word on a Mac, unfortunately.
The purpose of owner files (which is a type of temporary files) is to keep track of which user has the document open for editing. These files should normally be deleted when you close the original document or exit Word. Therefore, restarting the computer is worth trying. Maybe that fixes the problem.