Forum Discussion
Office-Word Unlicensed Product
Thanks for the follow-up.
Have these Office licenses worked in the past and now stopped working, or have they never worked?
They have always worked in the past up until now.
On the PC I did an Office repair that seemed to work but it doesn't work on the laptop.
It's of course a good thing that one installation (license) is up and running again. Do you remember if they were purchased from the same retailer (for example, if both were purchased directly from Microsoft)?
You could try a manual uninstall followed by a reinstall, but there is no guarantee that it would help.
Microsoft Office 2019 came with my new PC installation.
For the laptop, I ordered it through Microsoft sales.
I'm afraid that I see no obvious reason why one install would work and the other would not. :-(