Forum Discussion
MicrosoftRandom text disappearing when Word document is PDF'd
I believe we'll need a sample document in Word format to look at. Of course, you should remove any sensitive content before sharing the document.
EGTuckerStefan_Blom - I'm attaching a Word file and PDF file for 2 different samples. This is another reason why I call the issue "random" because when I change things around in the Word file, different things drop from the PDFs. For these two samples - the only thing that has changed is in the "no cover" sample I have deleted out the front cover - all the other text is the same - and then I saved it and PDF'd it.
- In the sample, "Deidentified Proposal - with cover.docx," the last paragraph on page 1 has disappeared and the last paragraph of the "Supplier will Help..." section on page 4 has disappeared.
- In the sample, "Deidentified Proposal - no cover.docx," the second paragraph on page 1 has disappeared and the second to the last paragraph of the "Supplier will Help..." section on page 4 has disappeared.
Thanks in advance for your attention to this. Hope you can figure out what's going on here!
This is strange. I see clearly in your examples that paragraphs (may) disappear. In the "Deidentified Proposal - no cover" document, the problem seems to occur for paragraphs following an "in line" text box.
However, I'm unable to reproduce the issue on my system (Windows 11, Word 2021). Here, I can use Word's built-in converter and get a PDF with all the content present (as far as I can tell). I'm uploading the PDF here.
- EGTucker
Stefan_Blom - been running other tests. When I use the built-in PDF converter it works better, but I was able to find a PDF even that way that drops text. The 2 files that I provided that you tested -- I PDF'd them via the Word app in Browser and it didn't drop any text. I'm wondering if uninstalling/reinstalling the desktop app may fix the issue. Going to pursue that lead. Thank you for testing on your end for now. Happy holidays if I don't get back soon. 🙂