Forum Discussion
Problem with the Print Preview Display Screen
My current document is meant to be published as a book.
Normally, when the Print Preview screen opens, page one of the document is oriented to the right side of the first two-panel preview pane.
However, page one of my document is oriented on the left side of the first two-panel preview pane and page two is on the right side! This reorientation causes my document margins and gutters to skew incorrectly.
I have attached screenshots of the original pane and the current pane.Original viewCurrrent view
Step 1: Basic Troubleshooting
1. Test Safe Mode
2. Close all Word documents
3. Press Win+R and type winword /safe Enter
4. Test if the print preview is normal in Safe Mode
5. Check Display Settings
6. Right-click on the desktop → Display Settings → Ensure that the zoom ratio is 100%
7. Word Options → Display → Uncheck the box for “Hardware Graphics Acceleration”
Step 2: Driver Processing
1. Update the graphics card driver
2. Right-click Start Menu → Device Manager
3. Expand “Display Adapters” → Right-click Graphics Card → Update Driver
4. Reset the printer
5. Control Panel → Devices and Printers → Right-click Default Printers → Delete Devices
6. Reinstall the printer driver
Step 3: Repair the document
1. Create a new blank document to test
2. If it is normal → the original document may be damaged
3. Try to copy the content to the new document Copy to a new document
Reset Word templates
4. Close Word
Delete this file:
C:\Users\[username]\AppData\Roaming\Microsoft\Templates\Normal.dotm
If the above does not work:
Control Panel → Uninstall a program → Right click Office → Change → Quick Fix
or use the web version Word Temporary Replacement
