Forum Discussion
Nethanel-Amor
Aug 07, 2025Copper Contributor
Problem Printing Word documents - other documents printing with out any issue
Hi every one I have a problem with printing only word documents as it is - if I print the documents as pdf or other format I can print it - although if i enter to word (online) via same Microsoft a...
Kidd_Ip
Aug 10, 2025MVP
How about trying below as well:
- Try Printing in Safe Mode
- Press Windows + R, type:
- winword /safe
- Open a document and try printing.
If it works in Safe Mode, the issue likely lies with Word's configuration or a hidden add-in.
- Switch Print Processor
Windows uses a print processor to handle print jobs. Try switching it:
- Go to Control Panel > Devices and Printers
- Right-click your Canon printer → Printer Properties
- Go to Advanced > Print Processor
- Change from Canon Print Processor to WinPrint, and set the data type to RAW
This bypasses Canon’s custom processor, which might be interfering with Word.
- Check for Corrupted Normal.dotm Template
Word’s default template can cause strange behavior if corrupted:
- Close Word
- Navigate to:
%appdata%\Microsoft\Templates
- Rename Normal.dotm to Normal.old.dotm
- Reopen Word and try printing
Word will regenerate a fresh template.
- Disable Background Printing
- Open Word → File > Options > Advanced
- Scroll to Print
- Uncheck "Print in background"
- Try printing again
- Try a Different User Profile
Create a new Windows user account and test printing from Word there. If it works, the issue may be tied to your user profile’s registry or app data.