Forum Discussion
Permissions issue accessing Outlook Word Attachments
When accessing an Outlook email from our online Document Management System (DMS) and attempting to open a WORD attachment a user is getting a dialogue box which reads: "Word experienced an error try...
Before opening the document, right click on the file, either in the File Explorer, or in the Open dialog and then click on Properties and check the "Unblock" box. Then try opening the document.
Thank you for your advice. Could you further explain which option settings was activated which may have caused the issue in the first place?
JackOfManyTrades The default setting under File>Options>Trust Center>Trust Center Settings>Protected View is for Outlook attachments to be opened in Protected View
- Doug - again much appreciated. Upon further investigation this is not the issue. The documents (item), while stored on the cloud, is referencing a local storage point and that is further causing confusion.
