Forum Discussion
office 2013 templates will not download
Doug_Robbins_Word_MVP I found if I go to File, then options at the bottom, under General you go to Trust Center, hit Trust Center Settings, go to Privacy Options on the left bottom and hit that, uncheck allow office to internet connection and then hit OK. It will give me the templates that are attached to the program itself and they work. When I have internet connection checked off, that is when it gives me the error. This problem has been talked about on Google for a long time without it being solved. A lot of people have run into the same problem.
When you try to go to File>Options>General>Privacy Settings>Experiences that download online content and check the box for "Turn on experiences that download online content". There is no Privacy Settings under General.
- I guess the reason that you did not see Privacy Settings under General is because you are using an outdated version of Office. That is where is is on the current versions of Office.
Doug_Robbins_Word_MVP I also owned office 2016 and I felt 13 and 10 were better. With all the complaints I have read on Google about the same thing I’m talking about here, You would think that Microsoft would’ve corrected this problem with an update. I will never purchase a program such as Office 365, I do not believe a monthly fee for a program is in my best interest. Just a way for Microsoft to make money continuously off their customers. If you cannot Come up with a solution for this problem, I guess our discussion is over.