Forum Discussion
Multiple shortcuts suddenly stopped working.
Shir_Sagi If you access the Customize Keyboard dialog and press CTRL+c when the focus is in the Press new shortcut key: control, is anything shown to the right of currently assigned to:?
Another thing to try is to rename the Normal.dom template to Old Normal.dotm and then re-start Word and see if the issue is overcome.
- Shir_SagiApr 10, 2024Copper Contributor
First of all, thank you for the reply.
When I clicked ctrl+C or other shortcuts it didn't show any assigned keys. Your picture does fortunately reveal the name of the copy command (I didn't know what was its phrasing), and now I could also add hotkeys for EditPaste or EditUndo and such important hotkeys.
Some of these hotkeys had different unusual keys attached to them (EditCopy had, for example, Ctrl+Insert, EditCut had Shift+Del, etc.), but I suppose they were always there just unnoticed. Or maybe not, I don't know.
I couldn't find a way to rename the .dotm file, unfortunately, the only option I saw was to save the changes to the current document.
In the meanwhile having most of the shortcuts back mostly resolved the issue.
Thanks!