Forum Discussion
Microsoft Word graphics issue
HussamAldinHWU This is a message received from the Microsoft Word Product Team:
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The “Disable Hardware Graphics Acceleration” UI Option has been removed for certain configurations of Office on Windows 10. This decision was motivated by changes in Office’s rendering pipeline to utilize the Windows UI Composition APIs. To ensure performance and stability, we need Office to match system-wide hardware acceleration settings.
The UI Option to “Disable Hardware Graphics Acceleration” was originally introduced to help customers diagnose rendering glitches/crashes in an era when graphics hardware drivers were particularly unstable. Since then, stability of the overall rendering pipeline has increased, and we have added many mitigations to automatically disable hardware acceleration as needed. We believe the UI Option is no longer relevant to most users.
Additionally, we have found that over the years this option has been incorrectly suggested as a fix to a wide array of unrelated issues. As a result, we have found widespread side-effects hampering performance across large organizations. The option was never meant to be permanently checked, rather it was meant to serve as a trouble-shooting step.
We are committed to fixing rendering issues that customers are experiencing. Although many of these issues are now detected and fixed automatically, please do report any rendering issues you have to our customer support.
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In view thereof, I would suggest that you make sure that your Office installation is up to date so that the referenced mitigations are available.
If that is not applicable, try performing an On-Line repair of the Office installation as detailed in the Knowledge Base article at: