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Luiz_H's avatar
Luiz_H
Brass Contributor
Jan 14, 2022

Menu bar still hidden for Word in full screen (Monterey 12.1 Mac OS)


Microsoft Word still hides menu bar in full screen on Monterey 12.1 Mac OS.

 

I turned off this new feature of macOS 12 "Automatically hide and show the menu bar in full screen in System Preferences. So, menu bar is supposed to remain fixed on full screen.

 

All others programs, like chrome, adobe reader, powerpoint, excel, teams, show menu bar fixed in full screen. However, Word do not.

 

I have opened a ticket in Apple Support. They told me since this problem only appears in Word, it seems to be a MS issue.

 

Does anybody have any information? Anyone could help?

Thanks!

  • JulienDFr's avatar
    JulienDFr
    Copper Contributor

    Luiz_H 

    I have the same issue in Word. I contacted the MS support (live chat) but they haven't e-mail me the solution yet (not enough time to wait in the chat box...). 

    I'll try to recontact them ASAP and will post here if there solution works !

     

    • Luiz_H's avatar
      Luiz_H
      Brass Contributor
      Hi JulienDFr !

      Thank you so much!

      It is a problem that seems unimportant, but it is very annoying to have to keep activating the menu bar to use it when Word is in full screen mode.
      • JulienDFr's avatar
        JulienDFr
        Copper Contributor

        Luiz_H 

        Not so unimportant... can't see the time, the. battery...

        and MS support told me to contact the community support...

        So I guess there's no support for this version (LTSC 2021)

        Wait and see !

  • a1in-c's avatar
    a1in-c
    Copper Contributor
    I have the same problem in Monterey 12.2.1. Has anyone find any solution to this yet?
    • Luiz_H's avatar
      Luiz_H
      Brass Contributor
      Untill now, I did not find any solution. Maybe the 12.3 update for Monterey fix this bug. It will be released next week.
  • Johannes305's avatar
    Johannes305
    Copper Contributor
    I still have this problem also, and only in Word. Super annoying, not fixed by Monterey 12.3 update...
    • Luiz_H's avatar
      Luiz_H
      Brass Contributor
      Me too …. what version of Word are you running? I am on 16.59. MS: could you please fix this issue?
      • Tj192627's avatar
        Tj192627
        Copper Contributor

        There is a temporary fix but it requires you hiding the dock and then you can see menu bar in word here screenshot below.As shown here below

  • Justin2200's avatar
    Justin2200
    Copper Contributor

    Luiz_H there is a workaround that I have found. You have to purchase a app called magnet from the app store and then it will snap your application windows to "full screen" (my dock doesn't hide so it stops at my dock). It will make the app cover the whole screen perfectly and the menu bar doesn't disappear cause. It only $7.99USD as of 04/12/2022 and I use the application daily There's 12 different functions on it and once you download it and open it once all you just do is drag the app to the top and release. Worth every penny

    • a1in-c's avatar
      a1in-c
      Copper Contributor
      Justin2200 If I understand what you are saying, this is the same thing you can achieve by pressing OPTION+SHIFT and then hover over the fullscreen button, then select "Zoom" in the little popup that appears. This is the free variant.
    • Luiz_H's avatar
      Luiz_H
      Brass Contributor
      Hi Justin2200,

      If you hide your dock and choose “full screen” option in this app, the menu bar remains still visible?

      Thanks!
      • Luiz_H's avatar
        Luiz_H
        Brass Contributor
        I am already on Word 365 version 16.62 and Monterey 12.4 and this issue is still here …. does anybody have any news?

        Tks!
  • Robert_Swier's avatar
    Robert_Swier
    Copper Contributor

    I just wanted to add my voice to this as well. I use Word for Mac version 16.63.1 on mac OS 12.5, and I recently discovered the mac preferences option to always show the menu bar for full screen apps. It works properly with every application except Word. Even other Office 365 apps work fine (Excel, PowerPoint...). Only in Word is the space for the menu bar properly reserved but the menu itself is hidden except on a mouse-over. This is clearly a bug and is extremely annoying. Microsoft should fix this as soon as possible.

    • Luiz_H's avatar
      Luiz_H
      Brass Contributor
      Hi Robert,

      You are right. This bug is very annoying. Even the time in the menu bar we can not see …. MS: When will you fix it?
      • Luiz_H's avatar
        Luiz_H
        Brass Contributor

        I am on Monterey 12.5.1 and just updated to Word 16.64. The issue still remais …. Come on MS, could you please fix it? This bug is very annoying ….

    • Johannes123's avatar
      Johannes123
      Copper Contributor
      MS is the one that needs to fix this. Word 16.65, bug still there, so annoying.
      • Luiz_H's avatar
        Luiz_H
        Brass Contributor

        Johannes123,

         

        Running Monterey 12.6 and Word 16.66. Still nothing. The issue is still here. Come on, MS! Please fix it! It’s been almost a year!

        Luiz

  • Luiz_H's avatar
    Luiz_H
    Brass Contributor

    I noticed something different. In Word version 16.66 with Mac OS 12.6, the menu bar remained fixed in full screen for the first screen that appears when I access the Word (see image bellow). I don't remember if in past versions this already happened. I just watched it now. If it didn't, maybe it's already part of the solution. But, when I access a file, the menu bar become hidden again in full screen ....

     

    • a1in-c's avatar
      a1in-c
      Copper Contributor

      Luiz_H The starting screen always had the menu bar on it. So it's no improvement from Microsoft. Microsoft is the the worst when it comes to fixing bugs and listening to costumers. 
      maybe there is call center and we could call and report there the bug.

      • Luiz_H's avatar
        Luiz_H
        Brass Contributor

        a1in-c Yes, you are right. I had not noticed. And yes again, MS takes a long time to fix bugs. I have already registered a report in the call center, but I have not received any response so far. Too bad. 

  • SextusEmpiricus's avatar
    SextusEmpiricus
    Copper Contributor
    I have the same problem. Very annoying. I sometimes have ten Word documents open at the same time, so the new desktop solution doesn't work very well for me. Any news on this issue? Thanks
    • Luiz_H's avatar
      Luiz_H
      Brass Contributor

      Hi SextusEmpiricus

       

      No solution so far. I am running latest versions of Monterey and Microsoft 365. Perhaps with Ventura this issue has been solved, but I do not know.

       

      Regards,

       

      Luiz

      • Johannes123's avatar
        Johannes123
        Copper Contributor

        I don't think this will ever be solved. Problem has been here for years. MS just doesn't care about such specific Mac issues.

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