Forum Discussion
Lagging cursor in Word while using arrow keys
zandvaki is anyone else using either mendeley or zotero plugins (or both)? I tried opening word in safe mode, and the lag doesn't seem to happen anymore. I wonder if it is due to one of these plugins.
- If you are like me, and Mendeley is life, then this is the "fix" Mendeley has provided to me (however, I have not tried it yet because uninstalling and reinstalling Word/Office isn't an option for me):
1. Create a copy of your manuscript if there is any and uninstall Word
2. Uninstall Mendeley Word plug-in from the Tools Tab in Mendeley
3. Uninstall Mendeley Desktop.
4. Reboot device/machine.
5. Reinstall Mendeley Desktop 1.19.8: https://www.mendeley.com/autoupdates/installers/1.19.8
6. Reinstall Word
7. Reinstall Word Plug in from the Tools Tab in Mendeley- Thank you! I removed desktop Mendeley and then reinstalled it and installed Mendeley Cite. It works OK so far
I tried this, without uninstalling word. I just uninstalled the Mendeley plugin and Mendeley Desktop. Then I installed it again and the problem seems to be fixed. I'm glad because I've been looking for a solution for a while...
I just tried uninstalling and re-installing Mendeley Desktop without uninstalling Word. Sadly the problem persists for me. I haven't tried uninstalling/reinstalling Office, as it regularly updates anyway, and none of the recent updates have helped. So far the only thing that has worked for me is disabling the Mendeley add-in.
- Thanks - I'll give this a try.
