Forum Discussion
Lagging cursor in Word while using arrow keys
I have recently encountered the same issue. Accidentally solved it by turning off the option "Use smart cursoring" in File>Options>Advanced.
- JMajor1180Nov 26, 2021Copper Contributor
DucPham This was making my Word work really unproductive. This solved it for me - thanks!
- Ali_HadiAHOct 10, 2021Copper Contributor
Disabling smart cursoring worked perfectly, thanksDucPham
- AJCianiJun 28, 2021Copper ContributorI tried this and it did not work. The cursor still jumps forward when back selecting text using SHIFT and the left arrow key.
I also disabled all add-ins and actions without success.- DucPhamJun 29, 2021Brass Contributorwhat version of word are you using? Today I accidentally solved the problem again. By uninstall the problem version of office which is Microsoft 365 apps for enterprise and reinstall Office 365 Pro Plus, my issue is gone now.
- AJCianiJun 29, 2021Copper ContributorMicrosoft® Word for Microsoft 365 MSO (16.0.14026.20304) 32-bit
Version 2105 (Build 14026.20308 Click-to-Run)
Perhaps I should try installing the 64-bit, but if that fixes the problem, I will not re-install the 32-bit to continue troubleshooting.
- michaeldgarberJun 27, 2021Brass Contributor
Thanks! That worked for me as well. Marking as best response.
Edit 7/16/21: this solution seemed to have worked for me when I only have one Word document open, but once I have more than one document open, the issue returns. I've removed the "best response" badge from the suggestion to remove smart cursoring in case that badge implies to Microsoft that the problem is solved. It has not.
- DucPhamJun 27, 2021Brass Contributor
michaeldgarber now I realize that every time I open the second word file the problem comes back.