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Chris_Ker's avatar
Chris_Ker
Copper Contributor
Mar 08, 2023

Internal hyperlinks break after mail merge

I'm using MS Office 2016. I have a number of hyperlinks within the document which I created using the following process: Right click > Link > Place in this document > Select a place in the document (...
Doug_Robbins_Word_MVP's avatar
Doug_Robbins_Word_MVP
MVP
Mar 09, 2023

Chris_Ker Before executing the merge, save the mail merge main document in Word 97-2003 (*.doc) format.

Chris_Ker's avatar
Chris_Ker
Copper Contributor
Mar 09, 2023

Doug_Robbins_Word_MVP Thanks for the suggestion but it didn't work. Also, when saving to the *.doc format, the content control boxes lost functionality.

  • Doug_Robbins_Word_MVP's avatar
    Doug_Robbins_Word_MVP
    MVP
    Mar 09, 2023

    Chris_Ker Can you send a copy of the mail merge main document to me at dougrobbinsmvp[atsymbol]gmail[dot]com so that I can investigate the issue.

    • Chris_Ker's avatar
      Chris_Ker
      Copper Contributor
      Mar 10, 2023
      Will do
      • csuemiller's avatar
        csuemiller
        Copper Contributor
        Apr 17, 2024
        Did this issue ever get a solution? I'm having the same problem, and if there's a fix I'd love to know what it is.

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