Forum Discussion
- Charles_KenyonBronze Contributor
Looking at your picture, I do not see a difference.
Cross-references in Word are fields. You may have the option for field shading set to always, in which case they would have a gray background.
If you would like, you could save a sample document with the problem on OneDrive or DropBox and post a link to it here so we could look at it (in addition to your screenshot).
Why a sample file is important for troubleshooting - - - - - - - and how to do it.