Forum Discussion
Documents won't open in word
When I try to open a document in Word it is instead pinned to the task bar but will not open for editing. It is possible to send it as an email attachment which can be opened by the recipient. I bel...
Has the Office installation been activated? What do you see if you go to File>Account?
- Thanks for the response. I assume the office installation was activated. Word has worked normally for several years and excel still is working normally. The problem arose this week. I dont know where to find File>account
- Click on the File tab on the Ribbon and you should see Account at the bottom of the list. If it is no there, there may be a More item and if you click on that, you should see it.
Another thing that you might try is to perform an On-Line repair of the Office installation as detailed in the Knowledge Base article at:
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US
