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Custom Bullets Transparency Issues
So I've been using custom bullets for years, in January 2025 there was no issue. I was unable to work on my document since then because of issues with my PC. Yesterday when I opened my document, my...
Take this:
- Verify Image Format Compatibility – While PNG files support transparency, Word may process them inconsistently. Consider converting the PNG to an alternative format (e.g., GIF or SVG) and reinsert it as a custom bullet point.
- Alternative Insertion Method – Rather than applying the PNG directly as a bullet, insert it as an inline image and manually align it adjacent to the text for better control.
- Test in Safe Mode – Launch Word in Safe Mode (via winword /safe in the Run dialog) to determine whether an add-in or configuration setting is causing the issue.
- Disable Hardware Graphics Acceleration – Navigate to File > Options > Advanced, locate the Display section, and enable "Disable hardware graphics acceleration" to assess if rendering performance affects transparency.
- Roll Back to a Previous Word Version – If the issue emerged following a recent update, reverting to an earlier version of Word (where transparency functioned correctly) may resolve the problem.
yes it is truly transparent, edited in photoshop, saved as PNG, like I said its been fine for years, and it's not just a single bullet image, I have a different one for the 2nd list level and it too has a transparent background in PNG and showing white in Word, it is a new issue 3 months ago these same bullets were showing transparent. It's definitely something in a recent Word update, it happens on more than 1 PC.
Report this directly to Microsoft using the Help > Feedback facility. You can also post in the feedback forum at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.