Forum Discussion
Solved
Custom Bullets Transparency Issues
So I've been using custom bullets for years, in January 2025 there was no issue. I was unable to work on my document since then because of issues with my PC. Yesterday when I opened my document, my...
Take this:
- Verify Image Format Compatibility – While PNG files support transparency, Word may process them inconsistently. Consider converting the PNG to an alternative format (e.g., GIF or SVG) and reinsert it as a custom bullet point.
- Alternative Insertion Method – Rather than applying the PNG directly as a bullet, insert it as an inline image and manually align it adjacent to the text for better control.
- Test in Safe Mode – Launch Word in Safe Mode (via winword /safe in the Run dialog) to determine whether an add-in or configuration setting is causing the issue.
- Disable Hardware Graphics Acceleration – Navigate to File > Options > Advanced, locate the Display section, and enable "Disable hardware graphics acceleration" to assess if rendering performance affects transparency.
- Roll Back to a Previous Word Version – If the issue emerged following a recent update, reverting to an earlier version of Word (where transparency functioned correctly) may resolve the problem.
Take this:
- Verify Image Format Compatibility – While PNG files support transparency, Word may process them inconsistently. Consider converting the PNG to an alternative format (e.g., GIF or SVG) and reinsert it as a custom bullet point.
- Alternative Insertion Method – Rather than applying the PNG directly as a bullet, insert it as an inline image and manually align it adjacent to the text for better control.
- Test in Safe Mode – Launch Word in Safe Mode (via winword /safe in the Run dialog) to determine whether an add-in or configuration setting is causing the issue.
- Disable Hardware Graphics Acceleration – Navigate to File > Options > Advanced, locate the Display section, and enable "Disable hardware graphics acceleration" to assess if rendering performance affects transparency.
- Roll Back to a Previous Word Version – If the issue emerged following a recent update, reverting to an earlier version of Word (where transparency functioned correctly) may resolve the problem.
I figured out how to rollback to Dec and that fixed the issue. Thanks! I'm reporting to MSFT feedback forum!
- PNG has always worked however, I did save as a GIF and a SVG just to try it, and still the same, the transparent background is showing white in Word.
- This file is 96 pages long and there is bullets on at least 30% of the pages, that would take me forever to do. It is NOT a feasible option.
- Still the same problem.
- Yeah support already did that, nothing.
- Can you roll back 365? I thought that auto updated.
Also this is the 4th book in a series of books where the first 3 have already been published, so I could just use standard bullets and be done with it. However, this is for a table top RPG so every little detail matters, since the other 3 books have these bullets with no issues then this book also needs those bullets.
